Page 2 of 2

Re: prize pool for beast 7-13 march

Posted: Sat Mar 21, 2020 3:42 am
by arzamax
one more, i feel , support don't understand my question? :shock:

Re: prize pool for beast 7-13 march

Posted: Mon Mar 23, 2020 1:09 am
by arzamax
ACR Rep wrote: Wed Mar 18, 2020 11:33 am Hi OP. This amount shown for the prize should never go down. I'm interested in what response you received via email. Meanwhile, I'll investigate and let you know. Thanks.
hi! any news about investigate? because support via mail don't help me.

Re: prize pool for beast 7-13 march

Posted: Mon Mar 23, 2020 4:22 am
by ACR Rep
arzamax wrote: Mon Mar 23, 2020 1:09 am
ACR Rep wrote: Wed Mar 18, 2020 11:33 am Hi OP. This amount shown for the prize should never go down. I'm interested in what response you received via email. Meanwhile, I'll investigate and let you know. Thanks.
hi! any news about investigate? because support via mail don't help me.
Yes. We reviewed all the data, and the payout is correct. You received the correct payout.

Re: prize pool for beast 7-13 march

Posted: Mon Mar 23, 2020 5:04 am
by arzamax
????

maybe you can explain, how 1 full prize 1250$ is delete from leaderboard after finish race? you see screenshots, as a proof, and please don't give me link to rules, i want to know, why room delete 1 full 1250 prize place, and say to me: play more next time? ? because i don't understand how it can possible.

Re: prize pool for beast 7-13 march

Posted: Mon Mar 23, 2020 9:06 am
by RunGood13
Hi

I usually compete for the races as well. I am with agreement with the above posters. Your leaderboard not only shorted the $1250 prize pool, it also shorted the $500 prize pool by a couple of places. I was a couple of places ahead when the race ended, and instantly I almost lost the $500 prize because money was taken out of the pool.

I believe what happened is the system glitched and used the prize pool for the beast for the 1st week of March. Maybe check this specific week of the beast and see if the numbers are exactly the same or close.

This happened a couple of months ago as well, but your team realized the error and fixed it automatically. I believe you all should take a look at what is being posted here, because the prize pool was wrong and not only was the $1250 place shorted, but so was the $500, and $125 places, and $50 places, and probably the tournament tickets too.

Hopefully this helps give the reps a reason to check this again.

Re: prize pool for beast 7-13 march

Posted: Mon Mar 23, 2020 11:32 am
by StillLearn
ACR Rep, Hello, what do you mean correct? Dissappearing of 1 prize place seems to be unfair, how it is possible? All regular players are worried about this situatuion.

Re: prize pool for beast 7-13 march

Posted: Mon Mar 23, 2020 2:28 pm
by ACR Rep
StillLearn wrote: Mon Mar 23, 2020 11:32 am ACR Rep, Hello, what do you mean correct? Dissappearing of 1 prize place seems to be unfair, how it is possible? All regular players are worried about this situatuion.
Sir. We can see you're posting with multiple accounts in this thread. It damages your credibility for all future requests. I'm closing this thread now. I'll remove your duplicate accounts here and keep the one you used to make the OP.

Closure: The leaderboard is working as expected and was working as expected. Funds were distributed as expected.