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Tables still disconnecting / going black.

Posted: Sat May 23, 2020 3:49 am
by Gotdemacez
https://twitter.com/Gotdemacez/status/1 ... 16/photo/1

This shit is costing people money. Happened to me in the middle of 2 x 3b pots. Surely there is a fix for this, it's been happening since the new software launched.

Re: Tables still disconnecting / going black.

Posted: Thu May 28, 2020 12:26 am
by WPN-Rep12
Gotdemacez wrote: Sat May 23, 2020 3:49 am https://twitter.com/Gotdemacez/status/1 ... 16/photo/1

This shit is costing people money. Happened to me in the middle of 2 x 3b pots. Surely there is a fix for this, it's been happening since the new software launched.
do you have any hand histories that you can provide?

Re: Tables still disconnecting / going black.

Posted: Sat May 30, 2020 11:41 pm
by Gotdemacez
WPN rep - you guys need to figure a way to capture hand IDs. When we get disconnected on the user side, you cant access the HH in question in the replayer.

That is why players have trouble providing HH when they report these types of bugs. We simply can't access the HH, it doesn't even show in game. HM2 etc don't get the HH either once you DC.