Page 1 of 1

money being stuck on blitz tables

Posted: Sat May 09, 2020 10:00 pm
by Camaro24
this happens all the time. sometimes takes minutes for money to go back to account which is ridiculous.. but to set the bar higher i currently have one going on two and a half hours

Re: money being stuck on blitz tables

Posted: Sun May 10, 2020 8:56 pm
by Camaro24
over 24 hours i cant get off this table

Re: money being stuck on blitz tables

Posted: Thu May 14, 2020 12:11 am
by WPN-Rep12
did this get credited back? if not let me know your username via DM

Re: money being stuck on blitz tables

Posted: Wed May 27, 2020 5:03 pm
by solarium1
Hi,

My blitz tables disconnected last night and wouldn't reconnect to I closed them and restarted the client hoping to solve it but they didn't reappear and the money is stuck in limbo.

I was playing $50nl. Also, the whole $50nl blitz player pool disappeared from the lobby at the time.

50nl blitz is back running in the lobby but my money still seems to be frozen on the tables I was playing at the time.

Re: money being stuck on blitz tables

Posted: Wed May 27, 2020 7:52 pm
by WPN-Rep12
we are doing a full blitz session review for pending sessions to be paid out since yesterday, sorry for any inconvenience .

Re: money being stuck on blitz tables

Posted: Wed May 27, 2020 9:28 pm
by WPN-Rep12
missing session payouts have been credited, let me know if you still have anything missing.

we apologize for any inconvenience, the cause is being investigated.

Re: money being stuck on blitz tables

Posted: Sat Jan 09, 2021 11:14 pm
by LaurenKnox
Yeah it's always happening..