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money being stuck on blitz tables
Posted: Sat May 09, 2020 10:00 pm
by Camaro24
this happens all the time. sometimes takes minutes for money to go back to account which is ridiculous.. but to set the bar higher i currently have one going on two and a half hours
Re: money being stuck on blitz tables
Posted: Sun May 10, 2020 8:56 pm
by Camaro24
over 24 hours i cant get off this table
Re: money being stuck on blitz tables
Posted: Thu May 14, 2020 12:11 am
by WPN-Rep12
did this get credited back? if not let me know your username via DM
Re: money being stuck on blitz tables
Posted: Wed May 27, 2020 5:03 pm
by solarium1
Hi,
My blitz tables disconnected last night and wouldn't reconnect to I closed them and restarted the client hoping to solve it but they didn't reappear and the money is stuck in limbo.
I was playing $50nl. Also, the whole $50nl blitz player pool disappeared from the lobby at the time.
50nl blitz is back running in the lobby but my money still seems to be frozen on the tables I was playing at the time.
Re: money being stuck on blitz tables
Posted: Wed May 27, 2020 7:52 pm
by WPN-Rep12
we are doing a full blitz session review for pending sessions to be paid out since yesterday, sorry for any inconvenience .
Re: money being stuck on blitz tables
Posted: Wed May 27, 2020 9:28 pm
by WPN-Rep12
missing session payouts have been credited, let me know if you still have anything missing.
we apologize for any inconvenience, the cause is being investigated.
Re: money being stuck on blitz tables
Posted: Sat Jan 09, 2021 11:14 pm
by LaurenKnox
Yeah it's always happening..