Responsible Gaming

Promoting responsible gaming is a core value of the Winning Poker Network (WPN). At WPN, our goal is to make sure you’re having fun at the tables. A big part of that is playing responsibly. That means playing within your means, sticking to a budget, and ensuring that online poker isn’t getting in the way of work or personal relationships.

That’s why we’ve put together a Responsible Gaming program that puts you first. Whether you want to close your account temporarily or permanently, we’re here to help, no questions asked.

Here’s a look at what our Responsible Gaming program is all about:

• Age Verification: When you sign up for an account, you are required to be 18 years of age or older. You are also required to certify that the information you provide related to your age is true and accurate. Any player caught to have played underage will have their account balance forfeited.

• Self-exclusion from the tables: If you feel that you need a break from the tables, you are entitled to exclude yourself from play for any amount of time you’d like. Please note that once you self-exclude, you won’t be able to come back to the tables until the period has ended. What’s more, to enable your account once the exclusion period has ended, you must contact Customer Service and make the request.

• Self-exclusion from sports and casino: You can choose to exclude yourself from the sportsbook or casino while continuing to enjoy your time at the tables.

• Gambling Problems: If you have a gambling problem and you’d like to permanently close your account, we will immediately disable all deposit options the moment you contact Customer Service. You will be required to reply to a confirmation email in order to complete your request. Upon receiving the email, we will permanently close your account. Any remaining balance will be paid out provided that the account has been previously certified. Please note that upon permanent closure of your account, under no circumstances will your account be reopened.

Terms & Conditions

• Should you request your account to be closed permanently, you will be immediately removed from any tournaments or open tables in which you are seated.

• If you are requesting self-exclusion or permanent account closure, we will only close the account you’re calling about. Should you have more than one account on the Winning Poker Network, you will need to provide us with the necessary information to close each one.

• If you’re requesting self-exclusion but are unable to decide how long you want to exclude yourself, we will permanently close your account.

• If our security team discovers that you have created a new account after permanently closing your account, your new account will be automatically shut down.

Problem Gambling Assistance

Besides the National Problem Gambling Helpline, individual states also run free confidential problem gambling help lines and provide online information on problem gambling. For those seeking more information, or assistance with these issues, the following individual state resources are available:

Florida
1-888-ADMITIT
www.gamblinghelp.org

Illinois
1-800-GAMBLER
www.icpg.info/

Indiana
1-800-9-WITHIT
www.indianaproblemgambling.org

Iowa
1-800-BETSOFF
www.1800betsoff.org

Kansas
1-800-522-4700
www.ksgamblinghelp.com

Louisiana
1-877-770-STOP
www.helpforgambling.org

Maine
1-800-522-4700

Maryland
1-800-522-4700
www.mdgamblinghelp.org

Massachusetts
1-800-426-1234
www.masscompulsivegambling.org

Michigan
1-800-270-7117
https://www.michigan.gov

Mississippi
1-888-777-9696
www.msgambler.org

Missouri
1-888-BETSOFF
www.888betsoff.org

Nevada
1-800-522-4700
www.nevadacouncil.org

New Mexico
1-800-572-1142
www.nmcpg.org

New York
1-877-8-HOPE or text: HOPENY to 467-369
https://www.gaming.ny.gov/gaming/index.php?ID=3

Ohio
1-800-589-9966
www.ncpgambling.org/state/ohio/

Pennsylvania
1-800-GAMBLER
www.pacouncil.com

Texas
1-800-522-4700

West Virginia
1-800-GAMBLER (in WV)
1-800-522-4700
www.1800gambler.net

National Resources

The National Council on Problem Gambling
730 11th Street, NW
Suite 301
Washington, DC 20002
1-202-547-9204

National Help Line
1-800-522-4700
ncpgambling.org

Gamblers Anonymous International Service Office
PO Box 17173
Los Angeles, CA 90017
1-213-386-8789
gamblersanonymous.org

Gam-Anon International Services Office, Inc.
PO Box 157
Whitestone, NY 11357-0157
1-718-352-1671
gamanon.org

Cambridge Health Alliance Division on Addiction
divisiononaddiction.org

National Center for Responsible Gaming
ncrg.org

American Gaming Association
americangaming.org