GGPoker has issued refunds to players who participated in the site's "Spin and Gold" jackpot-awarding games after discovering a coding error that had assigned a slightly higher probability of occurring than officially published.
Though relatively minor in percentage terms, the error still generated additional and unintended revenue for GGPoker during the month and a half the error was active and went undiscovered. The programming error went live on October 6, 2023 and was noticed on November 21, 2023. The error involved only the lowest-multiplier "Spin and Gold" payout, the "2x" level.
The error also affected only three-player Spin and Gold tables; six-player tables available in the format were not affected by the software error.
'2x' payouts occurred 1% too frequently
As GGPoker explained in a recent blog post, Spin and Gold "2x" payouts, the most common payout level, were supposed to occur 47.61% of the time. Instead, as the blog post explained, the 2x payouts actually occurred 48.76% of the time, a little over 1% higher. That 1% of games instead should have been spread across Spin and Gold tables that produced higher-multiplier jackpots.
